# Refund & Dispute Policy

This Refund and Dispute Policy applies to all purchases made through Segment Global ("the Company") for digital courses and educational content sold through SegmentAcademy.com.

## 7-Day Satisfaction Guarantee

If you are not satisfied with Beyond the Plate for any reason, you may request a full refund within 7 days of your purchase. No questions asked.

If you're willing, we'd appreciate hearing what didn't meet your expectations. Your feedback is completely optional and will never affect your eligibility for a refund. It simply helps us improve the course for future students.

## How to Request a Refund

To request a refund, email [[email protected]](mailto:[email protected]) with:

* Your full name

* The email address you used to purchase the course

That's all you need to do.

## Refund Processing

Once we receive your refund request, we will process it within 5–7 business days. Refunds will be issued to the original payment method used during checkout.

Depending on your bank or credit card provider, it may take an additional 5–10 business days for the refund to appear on your statement.

## After 7 Days

Refund requests submitted more than 7 days after the original purchase date are not eligible for a refund.

By purchasing Beyond the Plate, you acknowledge and agree to this Refund and Dispute Policy.

## Disputes

If you have any questions or concerns regarding your purchase, please contact us at [[email protected]](mailto:[email protected]) before filing a dispute with your bank or credit card provider.

We are committed to resolving any issues promptly and fairly and will make every reasonable effort to reach a satisfactory resolution.

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Company: Segment Global

Website: SegmentAcademy.com

Support Email: [[email protected]](mailto:[email protected])