Privacy Policy
Last Updated: July 7, 2026
Segment Global LLC, doing business as Segment Academy ("Company," "we," "our," or "us"), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices and rights you have regarding your personal information.
By using our website, purchasing our courses, or participating in our community, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Information You Provide
When you purchase a course, create an account, subscribe to our email list, or contact us, we may collect information such as:
Name
Email address
Billing information
Account credentials
Customer support communications
Any information you voluntarily submit
Information Collected Automatically
When you visit our website, we may automatically collect information including:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referring website
General usage analytics
This information is collected through cookies and similar technologies.
Payment Information
Payments are securely processed through trusted third-party payment providers such as Stripe and PayPal.
We do not store your complete credit card information or payment credentials on our servers.
2. How We Use Your Information
We use your information to:
Process purchases
Provide access to Beyond the Plate and other digital products
Create and manage your account
Provide customer support
Respond to inquiries
Send course updates
Deliver downloadable resources
Improve our website and courses
Analyze website usage
Send marketing emails (which you may unsubscribe from at any time)
Comply with applicable legal obligations
3. Third-Party Services
To operate our business, we use trusted third-party providers that may process your personal information.
These may include:
Stripe (payment processing)
PayPal (payment processing)
Our course hosting platform
Email marketing providers
Website analytics services
Customer support platforms
Each third-party provider maintains its own privacy policy governing how your information is handled.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
Keep you logged in
Remember your preferences
Understand website usage
Improve performance
Facilitate secure checkout
You can control or disable cookies through your browser settings.
Please note that disabling cookies may affect certain website features, including course access and checkout functionality.
5. Data Retention
We retain your information for as long as necessary to:
Maintain your account
Provide course access
Deliver customer support
Comply with legal obligations
Resolve disputes
Enforce our agreements
If you request account deletion, we will remove your personal information within a reasonable period unless we are legally required to retain certain records.
6. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards to protect your personal information.
However, no method of electronic storage or transmission over the Internet is completely secure.
Accordingly, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information.
These rights may include:
Requesting access to your personal information
Correcting inaccurate information
Requesting deletion of your information
Opting out of marketing communications
Requesting a portable copy of your information where applicable
To exercise any of these rights, contact us at:
We will respond within the time required by applicable law.
8. GDPR Rights
If you reside in the European Economic Area (EEA), United Kingdom, or another jurisdiction with similar privacy laws, you may have additional rights.
Our legal basis for processing personal information includes:
Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests
Where applicable, you may request:
Restriction of processing
Objection to processing
Withdrawal of consent
Data portability
Filing a complaint with your local supervisory authority
To exercise these rights, contact:
9. International Data Transfers
Segment Academy operates from the United States.
If you access our website from outside the United States, you acknowledge that your information may be transferred to and processed within the United States, where privacy laws may differ from those in your country.
10. Children's Privacy
Our website, courses, and services are intended for individuals who are at least 18 years old.
We do not knowingly collect personal information from children under 18.
If we learn that personal information from a minor has been collected, we will promptly delete it.
If you believe a child has provided us with personal information, please contact us immediately at:
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any revisions will become effective immediately upon posting the updated version to our website.
The "Last Updated" date at the top of this page reflects the most recent revision.
Your continued use of Segment Academy after changes have been posted constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions regarding this Privacy Policy or our handling of personal information, please contact us:
Segment Global LLC
Segment Academy
Email: [email protected]